Built to last. Backed for life.
Get direct assistance with heavy-freight shipping, product specifications, or lifetime warranty claims. Our Minnesota-based team is ready to assist.
Direct support channels
Complete the form below to initiate a lifetime warranty claim or inquire about heavy-freight shipping logistics. We respond within one business day.
Support details
Get immediate answers regarding our heavy-freight delivery logistics, lifetime warranty activations, and product maintenance requirements below.
How does freight shipping work?
Is assembly required?
Heavy items like our steel benches and tool chests ship via flatbed freight. The carrier will coordinate a delivery window directly with you.
Most products ship fully assembled. Adirondack chairs require minimal assembly with included heavy-gauge steel hardware and simple tools.
What does the warranty cover?
Can I leave gear out all winter?
Our lifetime warranty covers all structural failures, rust-through, and cracking from sub-zero winter temperatures. It does not cover cosmetic wear.
Yes. Our solid-state resin and heavy-gauge steel are specifically engineered and sub-zero tested to remain outdoors year-round without cracking.